Frequently Asked Questions
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Seasons of Ice is a Carrollton, Texas-based company specializing in creating unique, custom-made ice for a variety of beverages and occasions. We offer a range of ice shapes, flavors, and types. We strive to use all-natural (raw) fruits and herbs for flavoring and focus on creating visually appealing ice to sp-ice up your life.
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Seasons of Ice is a boutique, artisan, custom-made ice company featuring flavors and shapes inspired by different seasons. This is unique in that most ice businesses are either categorized in the packaged ice industry (factory-produced bagged ice) or craft ice industry (clear ice). We are neither! Or both…
Additionally, Seasons of Ice enjoys interacting directly with our customers, which differentiates us from many others in the ice industry who largely sell to other businesses (grocery stores, gas stations, bars, restaurants).
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In addition to adding it to your H2O, there are many fun and exciting ways to use our ice! These include making smoothies or sauteing vegetables with them, in your daily beverages, and to fancy up your cocktails. Mix and match flavors for an even more elevated experience. Join our mailing list, follow us on Instagram, and check back with our blog posts to get additional inspiration.
Seasons of Ice is also great to add flair to your gatherings and events. Think birthday parties, wedding showers, poker night, and book club. We also have a strong representation of awesome customers (including ourselves) who like to stock their freezer every month with Seasons of Ice to use on the daily.
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That depends!! All custom-made artisan ice is sold in 3-pound bag increments. All clear ice spheres and clear rods are sold by the dozen.
Because we offer ice in many different shapes and sizes, we cannot accurately estimate how many servings (or how many ice cubes) are in your particular order. Plus, we don’t know how many cubes you intend to use in one serving. 😉
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Seasons of Ice customers can order up to THREE bags of ice (any variety) per order. (Do you really want to store more than that in your freezer? Unless you have a walk-in, then we’re jealous.)
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At this time, our sales are done online through our website. Due to the custom nature of our product, please place order least a week in advance of the desired delivery date, keeping in mind delivery days are Tuesdays and Saturday (excluding holidays).
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Ice takes time to freeze! Please place your order at least one week prior to your desired pick-up date! Pick-up/deliveries occur on Tuesday and Saturday afternoons (excluding holidays). The date, time, and location of your delivery will be coordinated with you within 24-hours of placing your order.
If you are ordering for a specific event, please contact us and we will do our best to meet your needs. Ice can keep longer than some other party perishables, so we encourage you to schedule your ice delivery for a week or so prior to your event (leaving you one less thing to worry about the day of the event!).
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We currently deliver to Allen, Carrollton, Coppell, Frisco, McKinney, Plano, The Colony, and surrounding areas. We are also open to deliver to friends and “friends of friends.”
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We suggest enjoying the ice within four weeks. Also try to keep your ice away from items in your freezer that may emit odors!
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Thank you for your interest in our product! We are currently not shipping our product. However, we encourage you to join our mailing list (and follow us on Instagram) to keep up with our business growth. When we begin shipping Seasons of Ice, we will notify you through these means.
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We strive for our ice to be as custom-made as possible. If you would like to make a special request, please contact us at seasonsofice@gmail.com and we will try to accommodate!
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Not yet. Join our mailing list (and follow us on Instagram) to keep up with our business growth! When we get a storefront, we will notify you through these means.
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If you would like to reach us during any season for any reason, feel free to email us at seasonsofice@gmail.com or you can text or call our business line at 469-240-1326.
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For additional helpful information, see our Tips of the Iceberg.
Tips of the Iceberg
Tip Space (where we tip you!)
* Ice takes time to freeze. Please place your order at least one week prior to your desired pick-up date! (Pick-up/deliveries occur on Tuesday and Saturday afternoons.)
* Remember to temper your ice (let it sit at room temperature for a minute) before adding any liquid to prevent cracking.
* If you want your ice to remain intact longer, make sure the beverage you are adding is also chilled. If you want it to melt faster, add room temperature liquids. (Thank you 4th grade science instructors!)
* If you want your beverage to have a stronger flavor, add more ice. If you want a less intense flavor, use less flavored cubes and add regular cubes for a nice mix.
*Be sure to make space in your freezer to store your order. One 3 pound bag of our ice generally takes up about 12” x 7” x 4” of space.
*The weight of the ice may fluctuate after the delivery of the product.
*Our product is best if consumed within two months.
*Follow us on Instagram (if you’re into that sorta thing)
Thank you for trusting us with your ice needs.